Step 1
Diagnose
Find the task gobbling time or leads. Agree what winning looks like before we start.
We spot the sticky task, prove a fix in a short pilot, then stay on to run it — Diagnose → Pilot → Run.
Keep your number · Human support · You approve the important bits
Prove the juice is worth the squeeze — then keep it flowing.
Find the task gobbling time or leads. Agree what winning looks like before we start.
One focused fix on tools you already use. Compare before-and-after — no vibes, just proof.
We monitor, tweak, and improve. Big decisions still get a human thumbs-up.
Six core offers up front — more ways we can help below.
Phones answered 24/7 in your name. Clear message emailed in seconds. Keep your number.
Inbox, CRM, and after-hours follow-ups so enquiries get a timely reply.
Quotes, reminders, job sheets, and chase-ups that run themselves.
Bookings, CRM, and invoices connected — less double typing.
Clean CRM and contacts before agents touch them. Fewer whoops.
Monitor, tune, handoff rules, monthly proof. Managed care, one business at a time.
Chats answered with the same manners as the phone. Tidy threads, not a scramble.
Bank holidays and peak weeks — flip on extra cover so the rush doesn’t win.
One brain, many shops. Shared scripts with local flavour for every branch.
Short cartoon explainers for staff handoff. New starter? Hit play.
Greeting, tone, and handoff rules shaped around how you already talk to customers.
Call log, recordings, script, and invoices in one calm place.
Useful little packs, from £350/month. Give your team a little breathing room.
A missed ring shouldn’t mean a missed opportunity. Give every new enquiry a friendly way back.
Keep the good feeling going, long after the job is done. A little care brings customers back.
Turn “I’ll have a think” into a proper conversation. Keep your quotes moving without the awkward chase.
Start with one little win. Add more when you’re ready.
Partners wrap Pomelos helpers in their own look — you stay the hero; we juice the ops behind the curtain.
An Ai Receptionist greets callers in your name, takes a clear message, reads it back, and emails you in seconds.
A warm hello. Every time.Day, night, weekends, bank holidays.
A tidy email — no voicemail archaeology.
Your greeting, script, and voice vibe.
Logs, recordings, script, invoices.
Pomelos: Good afternoon, Buttercup Bakery! How can I help?
Caller: Hi — do you still have the lemon drizzle for Saturday?
Pomelos: Lovely choice! Can I grab your name and number for a callback?
Caller: Sam Patel, 07700 900123.
Pomelos: Thanks, Sam — I’ve passed that on. Someone will ring you shortly.
✉️ Message emailed to Buttercup Bakery
Tell us about your world and we’ll show how Pomelos can help.
Or email info@pomelos.co.uk.